Connect WooCommerce to Facebook Shop – a complete guide – 2020

by | Oct 27, 2020


Have you ever faced issues connecting your WooCommerce store with the Facebook shop or the catalog? Or would you like to learn how to set up Facebook Pixel Events properly?

If so this video is for you!

There are a few methods to connect the woocommerce & Facebook. The most common one is using the official plugin provided by Woocommerce itself. There are a few third-party plugins also available to achieve the same.

Still, people find it difficult to sync their woocommerce stores with their Facebook shops using plugins. There could be various factors behind this issue where these plugins not working as expected such as the sites are hosted on incompatible shared hostings, obsolete PHP version, high volume of products, etc.

This guide will be an alternative if you are getting below errors on your current Woocommerce – Facebook integration;
  • Missing required information developer. There are missing information required to set up the connection correctly. Please reach out to the developer for more information.
  • Error on managing Facebook Business Extension
  • Oops, something went wrong. This may be because of a technical error that we’re working to get fixed/ Try reloading the page.
  • The Pixel is not paired with a catalog. Please associate the pixel with a catalog using the Catalog Manager at
  • Something went wrong when connecting to Facebook! Please try again.


  1. Kirti Krish

    Excellent article. This helped me to overcome “Missing required information developer” error I encountered with Facebook for Woocommerce plugin. One question though, will my stock automatically synced between wc & fb?

    • Codechilli

      Hi Kirti, thanks for your comment. Yes, it does. Please make sure you are setting up the schedule on both Pixel Caffeine & Facebook Catalog (under Data Sources).

  2. Rory

    Hi, congratulations for getting featured on WooCommerce Spotlight. I had issues connecting my store with facebook & pixels. thank you so much for this lovely guide, now my issue is sorted & able to see my products on facebook catalog. Thx heaps.

    • Codechilli

      Hey Rory, thank you so much & glad to hear this 🥰

  3. Guglielmo

    Hi there, where can I see my google categories product?

    • Codechilli

      Hi, thanks for reaching out. Could you kindly elaborate on your query, please? Thanks.

  4. Simohnt

    Please I’ve been trying for months to reconnect my website with facebook for woocommerce catalog syncing with no success, (Keep in mind that it was already connected and working just fine before their latest update to the plugin), It just goes to this error message every time in the last step :
    – Oops, something went wrong. This may be because of a technical error that we’re working to get fixed/ Try reloading the page.

    • Codechilli

      Hi Simohnt, thanks for your comment. Unfortunately no solutions are found for this FB for WC plugin error. This guide will help you for an alternative approach. Did you try this?


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